Support

Glas-tek will provide technical support to licensed end customers via support@glas-tek.com

E-mail is our preferred method of response and will be returned within one business day.

Or call our technical support line Monday thru Friday from 8:00am to 4:30pm EST at 1-877-335-3303 or locally 1-705-735-9533.

Please take a look at the answers in our Frequently Asked Questions section to help you with installation and usage issues with our software.

NOTE: Viewing all videos provided under the download section of our website, will provide a detailed overview of the operation and functions of Take-Off©.

Frequently asked questions

I want to demo the Take-off © software as a service. How do I do that?	For a opportunity to test drive Take-off© please use our demo account. The user name will be "demo" and the password will be "demo". https://www.glas-tek.com will provide access for you to test drive Take-off ©, please install the plug-in provided on the login page to run the service.
I have TakeOff working but I don't know how to use it.	On the instructional video page there are multiple wmv video files available.  The Full-Demo video explains the use of the program to the extent you should be able to start creating your own windows.  The other videos listed are more specialized to the more complex operations of the program.